Login & Registration

Registration possibilities

Is it possible to register via Apple ID?

Yes, you can also register using your Apple ID and then use it to log in.

Is it possible to register via Google account?

Yes, you can also register using your Google Account and then use it to log in.

I created an account with Gmail. Is it possible to get a password?

Yes, you can easily set a password. Simply click the Continue with E-Mail button and enter your email address. Then, click the Forgot Password button and follow the instructions sent to your email.

Verification

I didn’t receive a verification email. What can I do?

Sometimes, firewalls or spam filters incorrectly mark verification emails as spam, particularly with company email addresses. Please check your Spam and Blocked folders. If you still can’t find the email, please contact us via support@arrival.space, and we’ll assist you in resolving the issue.

I registered via Gmail/Apple ID - do I have to verify my account?

No, you don't have to verify your account if you use Gmail or Apple-ID. We also do not send a verification mail if you have registered via Gmail or Apple-ID.

Login

I forgot my password and don't have access to my mail anymore - what can I do?

Please send us an e-mail via support@arrival.space and we will contact you.

I can't login anymore - why?

Please send us an e-mail via support@arrival.space and we will send you an e-mail with information.