Gates
How do I change the description of my Gate?
To edit a Gate, go to the relevant Gate and click the edit icon to open the Gate editing interface. Inside, you’ll find a text field titled Description, where you can update the Gate's details.
Dynamic Gates
How to delete a dynamic Gate?
If the Gate was placed by you, you’ll see three buttons outside the interface: Edit, Delete, and Move. To remove the Gate, simply click Delete.
For more information, visit the Gates section.
I've linked to another Space but now my Gate is empty - why?
The linked Space was probably deleted, therefore no preview exists anymore.
Is there a possibility to erase the frame?
Yes, you can remove the border/frame of a dynamic Gate, but only as Pro customer.
Content
Is there a way to zoom in on a PDF or image?
There’s no dedicated zoom function, but you can use 1st Person Mode to get a closer view of the content. See here for more details.
Is it possible to upload multiple formats to one Gate?
Yes, you can upload multiple formats to a single Gate. Simply select all the desired files (e.g., PNG, video, PDF) and upload them together. Just be mindful of the difference between the Link and Screen options. See here for more details.
Can I synchronize a video or PDF?
Yes, you can check the synchronize option inside Gate Edit UI.
Pro Subscriber have the possibility to lock the synchronization.
What is a "Web Stream"? Do I need to synchronize it?
A Web Stream uses Hyperbeam, enabling real-time, continuous data transmission. It works like a virtual browser where you can watch videos, browse websites, or collaborate on activities in real time with others, even from different locations. There’s no need to synchronize it—it’s already synchronized by default.
How can I share a specific post from my Instagram profile?
Please go to Social Media Post.
I tried to use link XY, but I can't select anything. What can I do?
Try the following options:
- Set the link as Screen and activate Web Proxy.
- Use the Web Stream option and paste the link in the Screen field.
- Use a screenshot and place the link inside the Link field without selecting anything.